Privacy & Confidentiality Notice
Your privacy, dignity, and confidentiality are central to my practice as an MBACP (Accredited) Counsellor and Group Facilitator in Derry / Londonderry (BT48).
1. Who I Am
This website is operated by Erin McLaughlin (MBACP (Accredited)), practicing in Derry / Londonderry (BT48), Northern Ireland.
2. Information Collected When You Get in Touch
When you contact me via telephone (+44 7946 120393) or submit the online enquiry form on this website, I collect only the minimum information required to respond to you safely and respectfully:
- Your name and contact details (email address and/or telephone number).
- The service you are enquiring about (1-to-1 Counselling, Free 15-Minute Consultation, or Group Facilitation).
- Your preferred contact method, time preferences, and any brief message you choose to include.
3. How Your Information Is Stored & Used
- No Website Database Storage: To protect your privacy, enquiries submitted through the website form are transmitted directly via encrypted email and are not stored in a database on the public web server.
- Purpose: Your contact details are used solely to reply to your enquiry, arrange your initial consultation, or coordinate counselling / group facilitation services.
- No Third-Party Marketing: Your details are never sold, rented, or shared with marketing companies.
4. Confidentiality & Ethical Standards
As an Accredited Member of the British Association for Counselling and Psychotherapy (MBACP Accred), I work strictly within the BACP Ethical Framework for the Counselling Professions. Full details regarding therapeutic confidentiality, record keeping, and statutory safeguarding exceptions are discussed and agreed together in our working agreement before counselling begins.
5. Your Rights Under UK GDPR
Under UK data protection law, you have the right to request access to any personal data I hold about you, ask for inaccuracies to be corrected, or request deletion of your enquiry details if you decide not to proceed with sessions. To exercise these rights, please get in touch via phone or the contact form.